Service specialists

Calendar & bookings

Manage your live calendar, booking details, blocked time, and reschedules.

Managing your calendar

Switch between day, week, and month views, filter by location and team member, and block time off.

Booking details and actions

Use the booking detail panel to manage status, meeting links, pricing, messaging, and cancellations.

Blocking time and closed periods

Use blocked time for short calendar holds and closed periods for broader business closures.

Accepting bookings

Move a booking from pending through to completed using the booking detail modal.

Booking statuses explained

What each status in your bookings list means and what action to take.

Rescheduling bookings

Move a confirmed booking to a new date or time without cancelling it.

Cancellation policies

Set the rules for when shoppers can cancel and how much they get back.

Handling no-shows

What to do when a shopper doesn't turn up for a confirmed booking.