Help Center

Service specialist help

Run your business with confidence โ€” manage your calendar, services, team, and payouts.

Getting started

Set up your business profile and add your first service.

5 articles

Dashboard and profiles

Use your home dashboard, manage your personal profile, and preview what shoppers see.

3 articles

Calendar & bookings

Manage your live calendar, booking details, blocked time, and reschedules.

8 articles

Marketplace requests

Find matching shopper requests, send quotes, and manage proposals before they become bookings.

3 articles

Services & pricing

Create services, set prices, and offer bundles.

5 articles

Clients

Keep notes, view history, and grow your client base.

2 articles

Team

Invite staff, assign roles, and manage permissions.

3 articles

Marketing

Create and manage discounts, flash sales, and last-minute offers.

3 articles

Payments & payouts

Configure booking payments, link bank accounts, track earnings, and process refunds.

7 articles

Subscription & billing

Manage your plan, renewal status, usage, add-ons, and saved billing cards.

3 articles

Reports & analytics

Track sales, bookings, finance, team performance, and client behaviour over time.

5 articles

Media library

Upload and organise images for your profile and services.

2 articles

Locations

Manage business locations, opening hours, and location-specific setup.

3 articles

Reviews

Respond to and moderate the reviews shoppers leave on your profile.

2 articles

Messaging

Reply to clients quickly and keep conversations organised.

4 articles

Settings

Business setup, scheduling, payments, integrations, and account preferences.

10 articles

Troubleshooting

Fix common issues with bookings, payouts, and verification.

3 articles