Booking details and actions

Use the booking detail panel to manage status, meeting links, pricing, messaging, and cancellations.

Open a booking

From /service-specialist/bookings, click any appointment card to open the detail panel.

The panel is where most day-to-day booking management happens.

What you can do in the detail panel

Depending on the booking type and your permissions, you can:

  • reschedule the appointment
  • cancel the appointment
  • change the appointment status
  • message the client when the booking is linked to a registered shopper
  • edit the meeting link for virtual bookings
  • request a generated meeting link when a supported platform is connected
  • review pricing, deposits, and amounts still due

Virtual and mobile bookings

The detail panel shows extra fields for non-standard delivery types:

  • Virtual bookings can show the connected platform, current meeting link, and meeting-link issues.
  • Mobile bookings can show the saved service address for the visit.

Final pricing

For bookings that need a provider-confirmed quote, the detail panel is also where you can confirm the final price and leave a note for the shopper.

Blocked time uses the same panel

Blocked-time entries also open in the detail panel, but the actions change. Instead of client and payment actions, you can edit or remove the blocked-time record.