Finding matching marketplace requests

Understand why requests appear on the specialist requests page and what affects matching.

Open /service-specialist/requests to see shopper marketplace requests that match your business.

How matching works

Requests appear when they match your:

  • active service categories
  • service coverage areas
  • relevant location or primary service state
  • marketplace access requirements, such as verification or subscription status where applicable

For example, if a shopper posts a braids request in Lagos, your organization needs a relevant hair service/category and Lagos coverage before the request appears.

If no requests appear

Check these first:

  • You have at least one active service in the right category.
  • Your service coverage includes the request location.
  • Your business profile and verification are in good standing.
  • The request is still open and has not expired, been cancelled, or already booked.