If the Accept button doesn't respond
- Reload the page — it may be a transient connection issue.
- Check your internet connection. If you're on mobile data, try Wi-Fi.
- Sign out and back in.
- Try a different browser or the mobile app.
If you're not getting bookings at all
It's not a bug — it usually means one of the following:
- Verification incomplete. Unverified specialists don't appear in shopper search results. Check /service-specialist/dashboard for the verification banner.
- Profile incomplete. No cover image, no bio, no services published — shoppers won't book.
- No availability set. If your calendar has no open slots, no bookings can land.
- Services not published. Services in Draft are invisible to shoppers.
- Cancelled too many bookings recently. Cancellation rate affects search ranking.