Why payments fail
The most common reasons:
- Insufficient funds or a daily card limit reached.
- 3D Secure check failed — you didn't enter the OTP your bank sent in time.
- International charges blocked on your card (Tobinrin charges in ₦ but some banks still flag it).
- Card expired or details entered with a typo.
What to try
Retry with a different card
First check My bookings and your payment confirmation so you do not pay again for a successful booking. If the payment failed, return to checkout and choose a different saved card or a new card when card payment is offered.
Ask your bank
Ask your bank whether a card limit, security check, or restriction caused the decline and what you need to do before retrying.
Pay in person
If Pay in person is offered for this booking, select it and complete the booking confirmation. It is not available for every provider or payment policy.
Use Pay for me
If someone else is paying and Pay for me is offered, choose it to create a payment link they can complete. Follow the payment deadline shown on the link.