Deleting a review

Understand the current limits around removing a review after submission.

Self-service delete is not available today

The current shopper reviews experience lets you submit reviews for completed appointments and browse past reviews, but it does not expose a working self-service delete flow in the live reviews UI.

What to do instead

If a review needs to come down:

  • contact Tobinrin support with the booking reference
  • explain whether the review was posted by mistake or breaks policy

Before you submit future reviews

Because delete is not a normal self-service action today, it is worth pausing to re-read your rating and comment before you press submit.