Where the team lives
Open /service-specialist/team to see everyone who belongs to your organization, plus any invitations that have not yet been accepted. Only owners and admins can manage the team.
Sending an invitation
Open the invite form
Press Add a New Team Member or go to /service-specialist/team/new.
Enter the details
Add the person's email address, pick a role (Owner, Admin, or Member — see staff roles), choose whether they should access all locations or selected ones, assign their service access per location, and decide whether they should be bookable for appointments.
Send
Press Send Invitation. Tobinrin emails them a link that, once accepted, adds them to your organization and takes them through account setup for their own login.
Pending invites
Invitations that have been sent but not accepted appear on the team page with a Pending chip. From the list view or the invitation detail panel, you can resend the email or cancel the invite entirely.
Changing a role
On the team page, open the member row and use the Change Access Role selector to switch between roles. Changes apply immediately. You cannot change the owner's role — every organization keeps exactly one owner.
Managing a member after they join
Selecting a member opens a detail panel with tabs for Overview, Appointments, Sales, and Personal Details. That panel is where you can update their location access, service assignments, bookable status, and other staff details after the initial invite.
Removing a team member
Open the member from the team page and use the remove action. Their past bookings and sales stay attached to your organization's records so reports remain accurate, but they lose access immediately.