Open scheduling settings
Go to /service-specialist/settings/scheduling. The scheduling area is split into:
- Calendar Settings
- Closed Periods
- Online Bookings
Calendar Settings covers display and defaults
The Calendar Settings section currently controls:
- Timezone for how appointment times are shown
- Time format in 12-hour or 24-hour mode
- Week starts on so your calendar matches how your team plans
- Default location for the provider calendar view
These settings affect how your team reads and uses the calendar, not whether shoppers can book.
Use the other scheduling sections for booking rules
- Use Closed Periods for holidays, staff retreats, and one-off closures.
- Use Online Bookings for automatic versus manual confirmation, shopper cancellation rules, and who receives booking notifications.