Flagging a review

Ask Tobinrin to review a comment that breaks the community guidelines.

When to flag a review

You can flag a review as inappropriate content when it:

  • Contains hate speech, harassment, or personal attacks.
  • Reveals private information (addresses, phone numbers, photos without consent).
  • Is clearly fake or written by someone who never booked you.
  • Mentions an unrelated service or business.

You cannot flag a review simply because it's critical or you disagree with it. Reply publicly instead โ€” see responding to reviews.

  1. Open the review

    From /service-specialist/reviews, find the review.

  2. Press Flag

    Press the Flag action on the review and add a short description of what's wrong.

  3. Wait for moderation

    The flag is sent to Tobinrin's moderation team and admins are notified. You'll get an in-app notification with the outcome. If you flag the same review twice, the second flag is ignored.