Inbox layout
Your inbox at /service-specialist/messages uses a three-panel layout:
- the conversation list on the left
- the active chat in the middle
- the related booking panel on the right when the conversation is tied to an appointment
Filters available today
The conversation list currently supports:
- All
- Unread
Conversations are sorted by the latest activity, and opening one marks unread messages as read automatically.
What appears in the booking panel
When a conversation is linked to a booking, the right-hand panel can show:
- booking status
- appointment date and time
- location details
- line-item totals and payment breakdown
- a quick link to manage the appointment