What makes a helpful review
Other shoppers rely on your rating and comment to decide whether to book. A helpful review is specific, balanced, and focused on your actual experience.
- Be specific — mention the service you booked, what went well, and what could be better.
- Be fair — one bad experience is not the same as a failing business. Think about whether the issue was one-off or systemic.
- Avoid personal details — don't share anyone's full name, phone number, or address.
- Stick to the experience — reviews are not the place for unrelated complaints.
Star ratings at a glance
- 5 stars — outstanding, would recommend without hesitation.
- 4 stars — very good, minor things to note.
- 3 stars — average, did the job but nothing memorable.
- 2 stars — disappointing, several things went wrong.
- 1 star — bad experience, would not return.