The client view
Open /service-specialist/reports and switch to the Clients category.
This area currently includes:
- Client List
- New vs Returning Clients
- Client Retention
- Top Clients
- Client Reviews
Acting on the data
Returning clients are usually the cheapest revenue you'll get — they don't need to discover you. If your returning percentage is low, focus on the experience side: faster replies, better profile, polite reminders.